American Airlines Introduces New Business Class 'Flagship Suite'

TECHNOLOGY
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Rumors are true: American Airlines plans to phase out long-haul first class over the next few years.

But wealthy travelers need not worry too much. The airline plans to combine Flagship First and Flagship Business Class into a new Flagship Suite configuration on its most expensive aircraft, providing direct access to everyone ahead of many high-value routes. Promise access and privacy door.

American will also update and expand the premium economy cabins on these aircraft as part of the overhaul, installing new seats with headrest wings for added privacy.

“At the heart of all of this is American Airlines continuing to listen and get feedback from our customers,” said Julie Rath, vice president of customer experience at American Airlines USA. told TODAY. “The flagship suite we are offering truly meets our customers’ expectations for a premium her cabin.”

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What will American Airlines’ new flagship suite look like?

Rendering of American Airlines' new flagship suite

Flagship suite seats offer direct access to privacy doors and aisles for all passengers, as well as more personal space than existing flagship business class seats. The all new flagship seat transforms into a fully flat bed.

“Privacy doors are very important to our customers,” says Rath. Passenger feedback has also prompted airlines to focus on maximizing personal space when designing new products.

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